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Hotel Cristall | Hotel in Frankfurt

| 8.8 (343 Reviews) |  1 Bathroom
Frankfurt Hotel | Hotel Cristall

Hotel in Frankfurt

This smoke-free hotel features a 24-hour front desk, a computer station, and free newspapers. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hotel Cristall offers 30 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Amenities

Air Conditioner
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 5.00 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed guests must contact this property in advance to reserve cribs/infant beds this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. cashless transactions are available safety features at this property include a fire extinguisher

Reviews

Susan
Sep 11, 2026 07:38:43 PM
Review Score:   6
Summary: The A/C worked great and the bed was really comfortable. Breakfast Buffett had everything we enjoy…boiled eggs, grainy bread for toast, fruit, ham & cheese, fruit, etc. Machine made coffee and tea. The room we had was so tiny we did not even unpack for our overnight stay. It is not handicapped accessible and the elevator stops between floors so you are forced to do a set of stairs…both to get to the rooms and to the elevator. Also a set of steps to even get to the front desk and you have to lug hour luggage up all the steps. Not great if you have any walking issues or bad knees. There is no safe in the room and no kettle or coffee maker. The room was very quiet and cool so nice for sleeping, but I wouldn’t stay more than 1 night. We booked this hotel for our 1st and last day in Frankfurt so I have cancelled our last night here as this one was so disappointing for over 300 euros. There are much more accessible hotels nearby.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Cristall does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Cristall starts from $78 per night with includes Wellness Facilities, Toiletries, Guest Services, Breakfast, Internet, TV, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Child Friendly, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Cristall has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Cristall indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.